Mitarbeiter Kunden- und Veranstaltungsservice (m/w/d)
Core
Support the planning, organization, and execution of training events and digital offerings, while managing customer service and support for the institute's educational products.
Role type
Customer and Event Service Specialist
Builds
Training events, digital learning offerings, and customer support services
Domain
Public administration education and training
Required skills
Event management, customer service, coordination, learning management software (LMS) usage, MS Office
Preferred skills
Experience in education or administration, IT affinity
Responsibilities
Support planning and execution of training events, coordinate with product management and service providers, maintain educational products in LMS, equip seminar rooms, manage service hotline, handle support inquiries