Technischer Kundenberater (m/w/d)
Core
Technical customer advisor for spare and wear parts, handling inquiries, creating quotes, and managing orders for a global surface treatment company.
Role type
Technical customer advisor (sales & service)
Builds
Spare and wear parts solutions for industrial customers
Domain
Industrial machinery / Surface treatment / Manufacturing
Deliverable
product features
Required skills
Technical understanding, MS Office proficiency, structured work style, negotiation skills, customer orientation
Preferred skills
SAP SD/MM knowledge, 3D printing domain knowledge
Responsibilities
Consult and support customers on spare and wear parts, actively sell spare and wear parts and identify additional sales potential, handle incoming spare parts inquiries, identify correct spare parts using BOMs and drawings, create and follow up on quotes and process orders, conduct price negotiations within authorization limits