Mitarbeiter im IT Support (m/w/d)
Core
1st-level IT support specialist providing hardware, software, and user access support to national and international employees.
Role type
1st-level IT support technician
Builds
IT client devices, user accounts, and access management
Domain
Healthcare IT / Enterprise IT
Required skills
IT support, hardware installation and management, Microsoft product suite, Active Directory, Microsoft Entra ID, user onboarding, English communication
Preferred skills
Customer orientation, problem-solving, communication skills
Technologies
Office 365, Adobe Acrobat, Active Directory, Microsoft Entra ID, Notebooks, Peripherals
Responsibilities
Troubleshoot 1st-level IT issues for users on-site and remotely, install and manage end-user hardware, onboard new users and manage access data, support standard and company-specific software applications
Seniority
Entry-level to Mid-level, hands-on IC