IT Application Support Specialist – 2nd Level Support 100% (f/m/d)
Core
Ensure seamless operations of core banking systems through expert incident resolution, change coordination, and continuous process optimisation.
Role type
2nd-level application support specialist (banking)
Builds
Core banking applications and operational stability
Domain
Financial services / Banking IT
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
incident management, change coordination, Linux shell scripting, Windows server administration, Java application servers, database management, batch job scheduling, process automation, documentation management
Preferred skills
workload automation tools (AWA), banking domain knowledge, project management, team leadership
Technologies
Automic AWA, Control-M, Linux, Windows, Java
Responsibilities
Process incident tickets within SLAs, coordinate between incident managers and 3rd-level support, administer change requests, perform routine data cleansing, drive process optimization and automation, support batch job scheduling and monitoring, maintain application operation documentation
Seniority
Mid-level, hands-on IC
