Business Analyst Production Support – Wealth & Front
Core
Interact with clients to assure service delivery, analyze requirements, and resolve incidents in the productive environment for Avaloq software.
Role type
Business Analyst (Production Support)
Builds
Stable platform operations of Avaloq software and products for financial institution clients
Domain
Wealth management technology / Banking software
Deliverable
client delivery
Required skills
Incident management process knowledge, Impact analysis, Technical requirements translation, UAT coordination, Stakeholder management
Preferred skills
Avaloq Core & Front Platform knowledge, SQL, Oracle DB, Payments, Trading, Regulatory reporting
Technologies
Avaloq Core, Avaloq Front, Oracle DB
Responsibilities
Follow incident management process end-to-end including triage, Perform impact analysis and troubleshoot issues, Analyze and consolidate new client requirements, Support development team by translating business requirements into technical requirements, Coordinate UAT, Manage end user expectations and stakeholders, On-board new bank services
Seniority
Mid-level, hands-on IC
