Support Specialist HR (m/w/d)
Hybrid
Core
Support specialist for HR Software projects focusing on Workforce Management within the DACH region.
Role type
Support Specialist
Builds
HR Software solutions for clients in Retail, Healthcare, Food Service, and Manufacturing
Domain
IT / HR Management / Workforce Management
Deliverable
client delivery
Required skills
SQL, Web applications, Time management software, Customer support, Documentation, Remote training
Preferred skills
Pre-sales collaboration, Consulting support
Responsibilities
Coordinate and answer support inquiries for Zucchetti HR Software, Plan and organize support tasks according to SLAs, Prepare documentation and conduct small remote trainings, Collaborate with Pre-Sales and Consultant teams
Seniority
Mid-level IC