Sachbearbeiter*in Bürgerämter (m/w/d)
Core
Administrative processing of public services and digital applications for citizens in direct customer contact.
Role type
Administrative specialist (public sector)
Builds
Public service delivery for city residents
Domain
Public administration / Municipal services
Required skills
Administrative processing, digital application handling, cash management, public relations, team collaboration, initiative, customer service, legal application knowledge
Preferred skills
Legal application knowledge, gender and diversity competence
Technologies
Digital application systems, cash management systems
Responsibilities
Handling a variety of services in direct customer contact, Back-office tasks for digital applications and mail processing, Special tasks within team structure such as cash matters or public relations
Seniority
Entry-level to Mid-level