Service-Spezialist/in für Bankkunden in Athen (m/w/d)
Core
Support German-speaking customers with banking operations, app usage, and security issues via chat, email, and phone.
Role type
Customer service specialist (banking)
Builds
Customer support interactions for a leading German financial company
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
German (fluent), English (good), communication, problem-solving, digital tool proficiency
Responsibilities
Handle customer inquiries via chat, email, and phone; Assist with account access, app usage, and data changes; Manage customer feedback; Maintain customer data in systems
