IT Support Specialist User Helpdesk - Microsoft (m/w/d)
Hybrid
Core
Central IT helpdesk specialist providing first-level support, Microsoft Office training, and documentation for TUNAP employees.
Role type
User Helpdesk Support Specialist
Builds
IT support services and training materials for internal employees
Domain
Corporate IT / Microsoft Office
Deliverable
dashboards & analysis
Required skills
Microsoft Office expertise, ticketing system management, technical problem analysis, documentation creation, mobile device management, training delivery
Preferred skills
Project support, process optimization
Technologies
Microsoft Office, Ticketing Systems, Mobile Device Management