Kundenservice-Mitarbeiter (m/w/d) Inbound
Core
Inbound customer service representative handling private health insurance inquiries via phone.
Role type
Customer Service Representative (Inbound)
Builds
Customer support for private health insurance policies
Domain
Insurance / Health Insurance
Deliverable
client delivery
Required skills
Phone communication, contract verification, claims explanation, solution finding, PC proficiency, stress tolerance, self-organization
Preferred skills
Prior experience in customer service, call center, or customer consulting, vocational training in commercial/medical/catering fields
Technologies
Digital systems, PC applications