Versicherungskaufmann KFZ-Schaden (m/w/d)
Core
Managing all types of vehicle insurance claims (simple to complex) as the primary contact for customers, ensuring fast and fair resolutions.
Role type
Claims adjuster (automotive)
Builds
Customer claim resolutions and savings for AXA
Domain
Insurance (automotive)
Deliverable
client delivery
Required skills
Claims management, negotiation, customer communication, self-organization, stakeholder management, knowledge of German insurance law (VVG, AKB), familiarity with claims systems (Guidewire, ClaimCenter)
Preferred skills
Prior experience in automotive claims processing
Technologies
Guidewire, ClaimCenter
Responsibilities
Manage end-to-end vehicle insurance claims, act as the primary contact for customers, negotiate with customers, brokers, and service providers, coordinate with internal teams and external partners.
Seniority
Entry-level to Mid-level