Teamleiter Sach-Schaden (m/w/d)
Core
Leading a team responsible for claims processing in property and casualty insurance, ensuring customer and cost-oriented handling of claims.
Role type
Team Lead for Property Damage Claims
Builds
Efficient claims processing workflows and team capacity management
Domain
Insurance, Property & Casualty
Required skills
Team leadership, Claims processing, Capacity planning, Data analysis, Coaching, Decision-making, Change management
Preferred skills
Customer orientation, Sales orientation, Service orientation, Adaptability, Structured work style
Technologies
Dashboards, Steering tools
Responsibilities
Ensure customer and cost-oriented claims processing, Manage team scheduling and capacity, Utilize KPIs and dashboards for resource planning, Develop and coach the team, Make independent decisions regarding claim settlements, Act as first point of contact for customers and sales teams
Seniority
Senior, hands-on IC