ServiceNow Software Asset Management Technology and Data Specialist
Core
Technical authority for ServiceNow SAM Pro configuration, data governance, and reconciliation to ensure audit-defensible software compliance and accurate license positions.
Role type
Senior IC ServiceNow Software Asset Management (SAM) specialist
Builds
ServiceNow SAM Pro platform configurations, data ingestion pipelines, and reconciliation engines for enterprise software inventory
Domain
Financial services / Software Asset Management (SAM)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow SAM Pro configuration, software normalization, entitlement management, license modeling, data ingestion, reconciliation processes, data quality controls, integration with CMDB and discovery tools
Preferred skills
Major publisher licensing models (IBM, Microsoft, Oracle, Adobe), SAM managed services environments, vendor coordination
Technologies
ServiceNow SAM Pro, Oracle Contract Management, SaaS platforms
Responsibilities
Configure and maintain ServiceNow SAM Pro modules (software models, license metrics, entitlement mappings), design and manage data ingestion pipelines, optimize reconciliation engine processes for Effective License Positions (ELPs), partner with Platform, CMDB, Security, and Procurement teams, drive enhancements to SAM processes and automation
Seniority
Senior, hands-on IC
