Mitarbeiter im dezentralen Kundenservice (m/w/d)
Hybrid
Core
You are on-site and digitally available for customers, supporting them on their journey into the digital world and offering tailored digital solutions.
Role type
decentralized customer service representative
Builds
modern customer experience and digital solutions for bank customers
Domain
banking / retail finance
Deliverable
client delivery
Required skills
customer service, digital communication, teamwork, adaptability, quick learning
Responsibilities
handle customer inquiries and appointment scheduling via phone, provide on-site and digital support to customers, offer tailored digital solutions, represent cooperative values
Seniority
entry-level, on-the-job training