Teamleitung IT-Berechtigungen & Service Management (m/w/d)
Core
Leading the IT Authorization and Service Management team to ensure secure, compliant, and efficient IT operations and service delivery for the Sparkasse.
Role type
Senior IT Service Management Team Lead
Builds
IT authorization processes, IT services, and incident response capabilities
Domain
Banking / IT Service Management
Required skills
IT process management, IT authorization management, IT service management, incident management, team leadership, project management, stakeholder collaboration
Preferred skills
Experience in Sparkassen or financial services, analytical thinking, structured work approach, high quality awareness
Technologies
ITSM tools, IAM tools, monitoring tools
Responsibilities
Lead team development and workflow optimization, manage IT authorization lifecycle (allocation, review, recertification), ensure service availability and performance, coordinate incident management, develop processes and services, lead projects and represent topics in committees
Seniority
Senior, hands-on IC with leadership responsibilities