E‑Commerce Kundenservice Polen (m/w/d) - Standort Viöl
Core
Handling customer inquiries, complaints, and data management for a Polish e-commerce shop via phone and email, including product consultation and webshop content maintenance.
Role type
E-commerce customer service representative
Builds
Customer support and webshop content for a B2C/B2B agricultural/fencing product line
Domain
E-commerce / Agriculture
Deliverable
client delivery
Required skills
Polish (C1), German, CRM/Ticket systems, MS Office, data management
Preferred skills
E-commerce support experience, CMS/Shop systems, product knowledge in agricultural/fencing, B2B experience
Technologies
CRM, Ticket systems, MS Office, CMS, Webshop systems
Responsibilities
Answering customer inquiries via phone and email, processing complaints, maintaining customer data, providing product consultation, updating webshop content
Seniority
Individual Contributor
