CareerPlan

Account Director

Boston, MassachusettsFull-time$97k2026-10-20 → 2026-10-22

Core

Lead end-to-end execution of digital customer relationship management workflows, email, and newsletter communications for clients.

Role type

Senior Account Director (Client Services)

Builds

Integrated marketing campaigns and multi-channel programs

Domain

Digital Marketing / Advertising Agency

Deliverable

product features

Required skills

Client relationship management, marketing strategy development, team leadership, project management, budget management, strategic thinking, data analysis, cross-functional collaboration

Preferred skills

MBA degree, experience with generative AI tools (ChatGPT, DALL·E, Midjourney)

Technologies

ChatGPT, Google Gemini, DALL·E, Midjourney

Responsibilities

Own client relationships and translate needs to cross-capability teams; Lead and oversee digital CRM workflows from intake to deployment; Partner with Creative, Production, Tech, and QA to deliver work; Manage junior support team; Connect channel initiatives to broader client ecosystems.

Seniority

Senior, hands-on IC with mentorship responsibilities