Operations Director
Core
Lead end-to-end operations for Publicis Production South Africa, building a data-driven function to deliver creative content on time, on budget, and on brief while scaling efficiently.
Role type
Senior Operations Director (Production/Agency)
Builds
Creative content production workflows, operational dashboards, and capacity planning systems for global brands.
Domain
Advertising & Creative Production
Required skills
Production operations leadership, SOP standardization, capacity planning, commercial hygiene, data-driven continuous improvement, team mentorship, risk governance
Preferred skills
Agile/Scrum, Lean, production safety certifications
Technologies
Marcel (Intelligent Content agent), production tooling, operational telemetry dashboards
Responsibilities
Own the production operations roadmap and standardize workflows from brief to archiving; lead tool enablement and data discipline for capacity tracking; manage capacity planning and make/buy decisions; drive utilization, recovery, and margin discipline; monitor delivery SLAs and lead corrective actions; lead and grow the Operations/Resource/Traffic teams; ensure supplier compliance and business continuity.
Seniority
Senior, hands-on IC with leadership responsibilities
