IT-Support-Spezialist (m/w/d)
Core
Providing IT support to users in the corporate headquarters and retail branches, managing tickets, and handling client/software rollouts in a Microsoft environment.
Role type
IT support specialist
Builds
IT service desk processes and user support
Domain
Retail / IT infrastructure
Required skills
IT support experience, ticket management, client and software rollouts, Microsoft environment proficiency
Responsibilities
User support in headquarters and branches, handling IT-related questions, managing and processing support tickets, planning and executing client and software rollouts, optimizing IT service desk processes