IT Service Engineer (all genders) Onsite Support
On-site
Core
Onsite IT support for large enterprise clients, handling hardware and software issues, user onboarding, and service quality assurance.
Role type
1st and 2nd level field support engineer
Builds
Client workstations, printers, and mobile devices
Domain
Enterprise IT support
Deliverable
client delivery
Required skills
1st and 2nd level field support, Microsoft products, standard hardware, IMAC procedures, ticketing systems
Preferred skills
Customer service orientation, social competence
Technologies
Microsoft products, standard hardware
Responsibilities
Conduct onsite support for hardware and software, perform IMAC tasks, ensure service quality, provide user onboarding, document service activities
Seniority
Entry to Mid-level, hands-on IC