Manager, Business Operations (m/w/d)
Core
Manage business operations for a logistics division, overseeing team performance, customer service, and supply chain processes to ensure efficient and sustainable operations.
Role type
Manager, Business Operations
Builds
Operational efficiency and service delivery for national and international large customers
Domain
Logistics and Supply Chain
Deliverable
dashboards & analysis
Required skills
Team leadership, customer account management, supply chain process coordination, data entry and transfer control, KPI reporting, transport order dispatching
Preferred skills
Transport Management Systems (TMS) knowledge
Technologies
DINAS, ZAS, Track & Trace, MS-Office
Responsibilities
Lead and develop the own team, ensure SLA compliance, act as central contact for large customers, monitor supply chain processes, create KPI reports, proactively monitor shipments, occasionally dispatch transport orders
Seniority
Manager, hands-on leadership
