Subgerente de Service Center Zona Norte - Mercado Envíos
Core
Leading logistics operations for a service center zone, ensuring annual plan compliance, standardizing processes, and developing teams within Mercado Envíos.
Role type
Senior logistics operations manager
Builds
Logistics service center operations for Mercado Libre's delivery network
Domain
Logistics / Operations
Required skills
Logistics operations management, Team leadership (50+ people), Process standardization, KPI management, Project management, Continuous improvement
Preferred skills
Strategic planning, Cross-functional collaboration, Talent development
Technologies
ERP systems, KPI dashboards, Project management tools
Responsibilities
Ensure compliance with annual plans (costs and productivity), Manage key service center indicators (times, costs, experience), Standardize operations and align processes nationally, Act as the focal point for the zone with other areas, Develop and export talent within the team, Propose improvements to maintain a culture of continuous improvement