Projektassistenz (w/m/d)
Core
Administrative support for facility management operations, handling ticket systems, customer inquiries, and small work orders.
Role type
Junior administrative assistant (facility management)
Builds
Ticket documentation, service reports, and small maintenance work orders
Domain
Facility Management / Building Services
Deliverable
dashboards & analysis
Required skills
Ticket system management, report preparation, vendor quote processing, MS Office proficiency, structured documentation
Preferred skills
CAFM system experience, technical service background, customer service orientation
Responsibilities
Manage ticket system lifecycle (creation, maintenance, closure), convert customer reports into tickets, prepare regular reports from ticket data, trigger and track small maintenance orders, solicit and document vendor quotes, collaborate with facility managers and technical teams