Technical Integration & Support Specialist (m/w/d) - Hybrid
Core
Technical integration and support specialist for teleradiology systems, ensuring reliable connectivity and troubleshooting for hospitals and radiology practices.
Role type
Technical Integration & Support Specialist
Builds
Reliable integration of teleradiology systems for hospitals and radiology practices
Domain
Healthcare / Teleradiology / Medical IT
Required skills
HL7, DICOM, Firewall, VPN, KIS, PACS, RIS, Mobile, System Troubleshooting, Technical Analysis, Customer Communication, Modern Tools (LLMs)
Preferred skills
Experience in Medical Technology, Customer-facing technical roles
Technologies
Firewall, HL7, KIS, Mobile, PACS, RIS, VPN
Responsibilities
Accompany hospitals and radiology practices from technical preparation through integration, testing, and ongoing operation; Answer technical questions directly with customer IT teams; Configure systems, coordinate integrations, and ensure reliable customer connections; Act as technical contact for ongoing operations, supporting via support channels and proactive monitoring; Contribute to internal projects for continuous improvement of technical processes; Assist in procurement, setup, routine maintenance, and quality assurance of teleradiologist workstations; Support customers in analysis and solution finding until processes function reliably.