Integration Lab Service Technician
Core
Configure, modify, repair, test, and service IT hardware and peripherals (desktops, laptops, servers) and deploy software images.
Role type
Service Technician (IT Hardware/Software)
Builds
Repaired and configured IT devices for clients
Domain
IT Infrastructure & Support
Deliverable
physical/clinical work
Required skills
Hardware troubleshooting, Windows OS, Imaging software (Ghost, MDT, SCCM), Vendor diagnostics, Basic scripting, SAP/Excel navigation
Preferred skills
LAN/WAN knowledge, Automation techniques, Pallet jack operation
Technologies
Windows, Ghost, MDT, SCCM, SAP, Excel
Responsibilities
Configure hardware including desktops, laptops, mobile devices, and servers; Deploy images and customize software based on work instructions; Identify and troubleshoot system hardware problems; Perform Quality Control inspections; Maintain and protect company assets including spare parts and tools; Escalate issues to Lab Management; Complete required documentation for billing and warranty purposes.