Team Lead Integration Lab Services
Core
Provide daily technical direction and floor coordination for device provisioning, configuration, testing, asset tagging, kitting, and production handoff in an integration lab.
Role type
Senior IC integration lab team lead (hardware provisioning & testing)
Builds
Provisioned and tested devices for enterprise clients
Domain
IT hardware services & enterprise device management
Required skills
device provisioning, hardware configuration, OS deployment, functional testing, SAP order processing, technician training, quality control, troubleshooting laptop/desktop hardware
Preferred skills
OEM hardware certification (Dell/HP/Lenovo), Windows Autopilot, Microsoft Intune, SCCM, MDT, mobile device provisioning, basic networking, scripting
Technologies
SAP, Windows OS, vendor diagnostic tools, Microsoft Intune, SCCM, MDT
Responsibilities
Translate priorities into daily bench assignments, lead shift huddles, monitor order volume and throughput, perform hands-on provisioning and troubleshooting, verify device models and parts against orders, execute OS deployment and imaging, coordinate quality-control inspections, train technicians on work instructions and tools, communicate order status and risks to stakeholders
Seniority
Senior, hands-on IC with team coordination
