Licensing Operations Specialist
Core
Support Software Advisors and Licensing Consultants with day-to-day Microsoft licensing operations, including contract management, quoting, and order processing.
Role type
Operations specialist (Microsoft licensing)
Builds
Microsoft licensing quotes, statements, and enrollment renewals
Domain
IT Services / Cloud / Microsoft Licensing
Required skills
Microsoft licensing programs, SharePoint, Teams, contract administration, order processing, email routing, document organization
Preferred skills
Customer service, support background, English communications
Responsibilities
Requesting and uploading contract documents, creating quotes, handling Microsoft Licensing Statements, processing enrollments and renewals, routing email traffic, processing orders, communicating with sales teams, maintaining SharePoint/Teams organization
Seniority
Individual Contributor