Supervisor, Operations
Core
Oversees financial deliverables lifecycle, project timelines, and client objectives for large healthcare media accounts.
Role type
Senior operations supervisor (media agency)
Builds
Financial reporting, billing calendars, and statements of work for healthcare clients
Domain
Healthcare media advertising
Deliverable
dashboards & analysis
Required skills
Financial deliverable management, project management, budget management, SOW development, MSA interpretation, client communication, process improvement, billing calendar management, data gathering
Preferred skills
HCP/Pharma media experience, planning or investment background
Technologies
Client-tracking software, operational tools
Responsibilities
Manage lifecycle of financial deliverables from project start to invoicing; Develop working media and fee statements of work; Interpret Master Service Agreements; Act as day-to-day point of contact for key client deliverables; Maintain accuracy of financial deliverables calendar; Implement rollout of new systems and processes across clients
Seniority
Senior, hands-on IC with management responsibilities