Customer Service Representative Townsville
Core
First point of contact for customers, managing enquiries, processing orders, and coordinating deliveries for a manufacturer.
Role type
Customer Service Representative
Builds
Customer experience and order fulfillment
Domain
Manufacturing / Logistics
Required skills
Customer service, order processing, logistics coordination, communication, problem-solving, computer systems proficiency
Responsibilities
Manage customer enquiries via phone and email, prepare quotes and process customer orders, coordinate deliveries and logistics requirements, liaise with production and warehouse teams, resolve customer issues, maintain accurate customer records