Field Health Benefit Rep - Bilingual Spanish (Facilitated Enroller)
Core
Educate and assist individuals in enrolling in affordable health insurance coverage through the NY State of Health Marketplace, including Medicaid, Child Health Plus, and Qualified Health Plans.
Role type
Field-based health insurance enrollment facilitator
Builds
Enrollment in public and private health plans for Erie County residents
Domain
Healthcare / Public Policy / Insurance
Deliverable
client delivery
Required skills
Bilingual English/Spanish, Public speaking, Customer service, Sales, Computer skills
Preferred skills
Healthcare experience, Managed care experience
Technologies
CRM systems, Digital member portals, Mobile apps
Responsibilities
Conduct public education activities and presentations, Assist consumers with submitting enrollment documents, Support existing members with renewals and recertifications, Monitor applications in personal dashboard, Maintain daily tracking of rep activity, Explain plan features and eligibility criteria
Seniority
Entry-level to Mid-level, field agent