Field Health Benefit Rep
Core
Educate and assist individuals in enrolling in affordable health insurance coverage through the NY State of Health Marketplace, including Medicaid, Child Health Plus, and Qualified Health Plans.
Role type
Field Health Benefit Representative (Enrollment Specialist)
Builds
Enrollment in public and private health plans for uninsured or underinsured individuals
Domain
Healthcare / Public Policy / Social Services
Deliverable
client delivery
Required skills
Public speaking, customer service, data entry, CRM management, regulatory compliance knowledge, cultural competency
Preferred skills
Managed care experience, sales experience, driver's license, fluency in a second language
Technologies
NY State of Health Marketplace portal, Fidelis digital tools, CRM systems
Responsibilities
Educate consumers on plan features, benefits, and eligibility; assist with document submission and premium payments; conduct public education events; maintain daily tracking and follow-up on leads; ensure compliance with ACA and regulatory guidelines.
Seniority
Entry-level to Mid-level, hands-on IC