Care Coordinator III
Hybrid
Core
Coordinates care activities and provides outreach to members via phone or home visits to ensure service delivery and continuity of care.
Role type
Senior IC care coordinator
Builds
Member care plans and service coordination
Domain
Healthcare / Social Services
Required skills
Member outreach, care plan coordination, provider liaison, service assessments, documentation, triaging, referral management, benefits education
Preferred skills
Knowledge of complex care needs, training support
Technologies
None stated
Responsibilities
Perform member outreach via phone or home visits, coordinate care activities based on care plans, document member records, triage and escalate complex requests, provide education on benefits and resources
Seniority
Mid-level, hands-on IC