CareerPlan

IT Technical Support Specialist III

Iselin - 485D U.S. 1 (11154), USFull-time$56k2026-10-13 → 2026-11-10
On-site

Core

Provides on-site and remote technical support to end users and site IT infrastructure by troubleshooting hardware and software problems, installing software, and managing imaging operations.

Role type

Mid-level IT Technical Support Specialist

Builds

End-user support and site IT infrastructure maintenance

Domain

Healthcare IT / General IT Support

Required skills

Hardware troubleshooting, Software installation, OS support (Windows, macOS, iOS, Android), Networking (LAN/WAN), Active Directory, Ticketing tools (ServiceNow)

Preferred skills

Vocational or technical education in IT, Experience with voice/WiFi systems

Technologies

ServiceNow, Windows OS, Apple iOS, Android OS, macOS, Active Directory, LAN, WAN

Responsibilities

Troubleshoot hardware and software problems, Install software, updates, and upgrades, Analyze, test, and debug computer systems, Offer break-fix assistance and remote desktop support, Resolve technical issues with LAN and WAN, Perform data transfer and manage imaging operations, Provide end user training and education, Act as a technical resource for other Support Specialists

Seniority

Mid-level, hands-on IC