Lloyds Banking Group Customer Support - Nottingham
Core
Part-time branch-based role providing face-to-face support to customers, helping them through important moments like bereavement, fraud concerns, and building confidence with digital banking.
Role type
Customer Support Specialist (Branch)
Builds
Customer confidence and adoption of digital banking services
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Customer service experience, empathy, adaptability, relationship building, calm under pressure
Responsibilities
Provide face-to-face support to customers, resolve fraud concerns, assist vulnerable customers, promote digital banking services, connect customers with appropriate products
Seniority
Entry-level / Junior