Customer Service Agent (m/w/d)
Core
Monitoring customers, handling driver registrations and freight document returns, processing complaints, creating statistics, and tracking delivery schedules for a food logistics company.
Role type
Customer Service Agent (Logistics)
Builds
Customer service operations and logistics coordination for food distribution
Domain
Food logistics / Supply chain
Deliverable
dashboards & analysis
Required skills
Customer communication, MS Office, Transport management systems, German, English
Preferred skills
Logistics training, Teamwork, Stress resistance, Assertiveness, Customer orientation