Sachbearbeiter (m/w/d) Kundenservice
Core
Monitoring customers, handling driver registrations and freight document returns, processing customer complaints, creating customer-specific statistics, and monitoring delivery schedules.
Role type
Customer service operations specialist
Builds
Customer service operations and logistics documentation
Domain
Food logistics / Supply chain
Deliverable
dashboards & analysis
Required skills
Customer communication, MS Office, Transport management systems, German (fluent), English (working knowledge)
Preferred skills
Logistics training, experience in customer-facing roles