Call Center Agent (m/w/d) im Neukundenservice (30 Std./Woche)
Hybrid
Core
Handling inbound calls for new customers to qualify leads, schedule consultations, and update CRM data for a home mobility solutions company.
Role type
Customer Service Representative (New Business)
Builds
Sales pipeline and customer consultation scheduling
Domain
Home mobility solutions (elevators, stairlifts)
Deliverable
client delivery
Required skills
German (fluent), telephone communication, CRM/ERP data entry, lead qualification, multitasking
Preferred skills
Experience in customer service or sales, MS Office
Technologies
ERP systems, MS Office
Responsibilities
Answering customer inquiries, scheduling consultation appointments, updating customer data in the ERP system
Seniority
Entry-level to Junior