Inhouse Consultant IT Store Operations (w/m/d)
Core
Second-level support and project coordination for store operations systems including cash registers, scales, payment terminals, and self-service solutions.
Role type
Inhouse Consultant IT Store Operations
Builds
Stable operation of business-critical store applications and successful rollout of new POS, payment, and self-service technologies.
Domain
Retail / IT Operations
Required skills
Second-level support, system stability, stakeholder consultation, vendor coordination, testing (program/integration/function), process optimization, project coordination, POS/Payment/Self-service technology implementation
Preferred skills
SAP Retail (Retail, CAR), SAP Omnichannel POS by GK, retail cash register and warehouse processes, IT/Digitalization project leadership
Technologies
SAP Retail, SAP Omnichannel POS by GK, POS systems, Payment terminals, Self-service systems
Responsibilities
Support cash processing, scale supply, card payment, and self-service solutions; Ensure stable operation of store operations applications; Consult business units on technical questions; Coordinate external service providers; Conduct testing and analyze error patterns; Identify and implement process improvements; Coordinate store operations projects across markets and partners; Lead IT and rollout projects.
Seniority
Mid-level, hands-on IC with project coordination responsibilities