Référent(e) métier monétique commerçants H/F
Core
Operational management and technical expertise for the electronic payment terminal ecosystem, ensuring service quality and compliance for merchants and payment processors.
Role type
Senior operational business reference (payments)
Builds
Electronic payment terminals, e-commerce payment solutions, and payment authorization/acquisition services
Domain
Financial services / Payments
Required skills
Payment terminal management, incident resolution, application configuration, stakeholder management, KPI monitoring, client onboarding
Preferred skills
Knowledge of payment networks, fraud prevention collaboration, documentation maintenance
Technologies
ELK stack, Office suite (Word, Excel, PowerPoint)
Responsibilities
Supervise payment services, resolve production incidents, generate billing units, maintain application configurations, update business documentation, handle client requests and financial claims, produce activity data and KPIs, manage client onboarding projects
Seniority
Senior, hands-on IC
