Mitarbeiter Kundenservice (m/w/d)
On-site
Core
Handling customer inquiries via phone and email to resolve orders and service requests for an e-commerce retailer.
Role type
Customer Service Representative
Builds
Order processing and customer support for Böttcher AG e-commerce platform
Domain
E-commerce / Retail
Deliverable
client delivery
Required skills
MS Office, ERP systems, order management, customer communication
Responsibilities
Answering phone and email inquiries, processing orders, resolving customer issues, acting as liaison between customers and internal departments