TI Intern
Core
Provide basic technical support to internal users, resolving hardware, software, and connectivity incidents.
Role type
IT support intern
Builds
Internal IT operations and user productivity
Domain
Corporate IT / Helpdesk
Deliverable
client delivery
Required skills
Windows 10/11, macOS, Microsoft 365, hardware setup, ticket management tools, basic network support (LAN/Wi-Fi/VPN), basic security concepts
Preferred skills
0-1 years of technical support experience
Technologies
Windows, macOS, Microsoft 365, ServiceNow
Responsibilities
Prepare, install, and configure computers, notebooks, printers, and peripherals; assist in OS installation and updates; support basic LAN, Wi-Fi, and VPN connectivity; register and track service tickets; document requests; participate in equipment deployments and tech renewments; support process improvement initiatives.
Seniority
Intern