Administration Assistant - Central Perth
Core
Schedule therapy sessions, onboard participants, manage service agreements, and conduct risk assessments for an allied health organization serving people with disabilities.
Role type
Operations-level administration assistant
Builds
Therapy session schedules and participant onboarding workflows
Domain
Disability support / Allied health
Deliverable
product features
Required skills
scheduling and rostering, client database management, practice administration systems, risk assessment, customer service, attention to detail
Preferred skills
NDIS/Disability sector experience, Salesforce experience
Technologies
Skedulo, Salesforce
Responsibilities
Schedule and reschedule therapy sessions based on participant plans; onboard new participants and explain service delivery models; complete over-the-phone risk assessments; maintain accurate service agreements; deliver professional customer service via phone, in-person, and email.
Seniority
Junior to Mid-level, hands-on IC