Kaufmännischer Spezialist (gn) Order Entry
Core
Managing the entire order entry process, including system data entry, margin monitoring, and handling cancellations and claims.
Role type
Order Entry Specialist
Builds
Order processing workflows and customer service interactions
Domain
Software & Cloud Solutions / Business Operations
Required skills
Order coordination, Margin monitoring, Cancellation processing, Claims management, Cross-functional communication, MS Office (Excel, Word, PowerPoint, Outlook), Analytical research
Preferred skills
Customer orientation, Quality focus, Structured work approach
Responsibilities
Create order-related entries in the ERP system including margin monitoring, Ensure compliance with internal guidelines and regulations, Review and process cancellations including supplier reversals, Act as communication interface between internal teams, manufacturers, and customers, Handle customer complaints and support post-order inquiries
