Mitarbeiter IT-Support (m/w/d)
Core
Providing IT support and helpdesk services for internal users, managing systems, applications, and hardware.
Role type
IT Support Specialist / Helpdesk Technician
Builds
Internal IT infrastructure and user productivity tools
Domain
Corporate IT / Enterprise Software
Required skills
Windows technologies, Network technologies, Ticketing systems, Microsoft environment, iOS, Hardware troubleshooting, Software troubleshooting, User administration, Desktop setup
Preferred skills
ERP systems, Mobile device management
Technologies
Windows, iOS, Microsoft Office, ERP, Ticketing systems
Responsibilities
Monitor and maintain IT systems and applications, Troubleshoot software and hardware issues including network and printers, Manage user accounts and device setup, Prioritize and resolve IT tickets, Create self-help materials for users
Seniority
Entry-level to Mid-level