Customer Service Coordinator (m/w/d)
Core
Ensures smooth and efficient execution of commercial, administrative, and project-related support activities within the Snow Business Line of MND Austria.
Role type
Customer Service Coordinator
Builds
Operational support for the Snow Business Line in Austria
Domain
Business Operations / Administrative Support
Deliverable
dashboards & analysis
Required skills
Commercial administration, Project coordination, CRM management, Budget control, Contract management, Data analysis, Stakeholder communication
Preferred skills
International service environment experience, French language skills
Technologies
Microsoft Office (Excel, Word, PowerPoint), ERP systems, CRM databases
Responsibilities
Create commercial offers, cost estimates, and service contracts; Manage and track customer data and business opportunities; Coordinate project milestones and communication; Handle administrative processes like invoicing and document management; Coordinate customer visits and technical deployments.
Seniority
Mid-level, hands-on IC