Manager, Field Engineering - Global Telecommunications
Core
Lead a team of technical customer advisors to solve complex data, analytics, and AI challenges for enterprise clients.
Role type
Manager, Field Engineering (Technical Customer Success)
Builds
Customer outcomes, technical strategies, and durable business impact for enterprise accounts.
Domain
Data platforms, AI, cloud architecture, and enterprise software consulting.
Deliverable
production ML models
Required skills
Team leadership, technical strategy, stakeholder management, solution architecture, operational discipline, AI-first mindset
Preferred skills
Databricks platform experience, senior stakeholder relationship building, AI tool automation
Technologies
Databricks, cloud architecture, data platforms, AI technologies
Responsibilities
Lead and coach a team of 8–10 Field Engineering professionals; partner with Sales to define technical-win strategies; build trusted relationships with Director/VP-level customer stakeholders; guide discovery and solution architecture; establish operating rhythms for progress and risk inspection; coach team members on technical communication and business alignment.
Seniority
Manager, hands-on leadership
