Network Operations Technical Analyst
Core
Lead technical response to complex network incidents and drive operational improvements for Telstra's transmission network.
Role type
Senior IC network operations technical analyst
Builds
Reliable transmission network services for customers across Australia
Domain
Telecommunications / Network Operations
Required skills
incident management, fault investigation, service restoration, stakeholder communication, process improvement, team mentorship, trend analysis, KPI monitoring
Preferred skills
ITIL practices, transmission network experience, engineering qualification
Technologies
network monitoring tools, incident management systems
Responsibilities
Lead technical response to complex network incidents, coordinate technical teams and vendors during major incidents, identify opportunities to improve network performance and automation, monitor service performance and KPIs, mentor team members and support training
Seniority
Senior, hands-on IC
