Project Manager - Workforce / Payments
Core
Lead customer implementations of Papaya's EoR and payroll solutions, managing timelines, coordinating cross-functional teams, and ensuring timely delivery of services for global workforces.
Role type
Senior Implementation Project Manager (Payroll & Payments)
Builds
Customer onboarding and implementation projects for global payroll and EoR solutions
Domain
B2B Fintech / Global Payroll & Workforce Management
Required skills
Project management, global payroll operations, cross-functional leadership, customer communication, AI-powered workflow automation, no/low-code automation, risk management, stakeholder alignment
Preferred skills
Experience with AI-driven agents, scalability planning, operational efficiency improvements
Technologies
AI-powered workflows, no/low-code automation tools, project management software
Responsibilities
Manage all phases of customer onboarding and develop detailed project plans; Create and optimize schedules across cross-functional teams; Lead customer interactions as the primary point of contact; Monitor and measure program performance using appropriate tools; Escalate risks to leadership when projects are at risk; Identify opportunities to apply AI to repetitive project management processes.
Seniority
Senior, hands-on IC
