Client Success Manager, Payer Retrieval
Core
Lead Datavant relationships and ensure successful delivery of custom risk adjustment projects for healthcare clients.
Role type
Senior Client Success Manager (Project Management & Consulting)
Builds
Custom risk adjustment projects and data solutions for healthcare organizations
Domain
Healthcare / Health Data / Risk Adjustment
Deliverable
client delivery
Required skills
Client success account management, project management, healthcare industry knowledge, payment models, risk adjustment, medical coding, physician workflow, EHR systems, data systems, advanced Excel, SQL queries
Preferred skills
Project management, technical data conversation
Technologies
Excel, SQL
Responsibilities
Lead customer relationships for project delivery and support; coordinate internal resources (data, engineering, sales); manage project lifecycle, tracking, and reporting; resolve customer problems and escalate issues; prepare final reports and presentations; identify and execute process improvements; partner with engineering to resolve software issues.
Seniority
Mid-Senior, hands-on IC
