IT-Support Spezialist (m/w/n)
Core
IT support specialist handling all incident tickets, device setup, and infrastructure maintenance for a transport insurance company.
Role type
IT support specialist (helpdesk & infrastructure)
Builds
IT infrastructure, user devices, and support services for internal staff
Domain
Insurance / IT Operations
Required skills
IT system administration, hardware setup, Windows administration, Microsoft Office, cloud management, network cabling, documentation, PowerApps, PowerAutomate
Preferred skills
JavaScript, SQL, interface integration
Responsibilities
Respond to all IT incident tickets via phone, remote, or on-site; configure and maintain PCs, laptops, and virtual machines; manage user accounts; administer cloud-based phone systems and peripherals; plan and execute hardware/software updates; manage automated workflows; create IT documentation and perform office network cabling.